Privacy Policy

Last updated: 15 October 2026

Who we are and our role as data controller

spotvibrox operates this website as the data controller under UK GDPR and the Data Protection Act 2018. We are responsible for deciding how and why personal data is processed in connection with our services for professional video operation, live signal management, content distribution, camera work and reliable high-quality feeds for news programmes and television broadcasting. Our registered address is Holmbush Road, Putney, London, SW15 3LE and you can contact us using [email protected] or 07575 701535.

Scope of this notice and who it covers

This privacy policy applies to all visitors to our website, individuals who contact us through the contact form, prospective and existing clients who engage our media feed services, and anyone whose personal data we process in the course of operating our commercial website. It does not cover third-party websites linked from our pages.

Categories of personal data and sources

We collect contact details such as name, email address and organisation when you submit the contact form. We also process technical data including IP address, browser type, device information and usage logs collected automatically when you browse the site. Where relevant to service delivery we may receive professional details such as job title or broadcasting credentials from you directly or from publicly available industry sources.

Purpose-by-purpose explanation of processing and legal bases

We process contact data to respond to enquiries on the basis of our legitimate interest in providing customer service. Technical data is processed to ensure website security and functionality under the same legitimate interest basis. Where you provide information to discuss media feed services we process it under the legal basis of contract performance or steps prior to entering a contract. Marketing communications are sent only with your consent.

Whether providing data is required and consequences of not providing it

Supplying contact details via the form is voluntary, but without them we cannot respond to your enquiry. Technical data is collected automatically; disabling cookies or scripts may limit site functionality but will not prevent basic browsing.

Cookies and similar technologies

We use cookies and similar technologies to support essential site operations and analytics. Please refer to our separate Cookie Policy for detailed information on the types of cookies deployed and how to manage your preferences.

Processors, service-provider categories and disclosures required by law

We engage trusted processors such as hosting providers, email delivery services and analytics platforms that act under our instructions. Personal data may be disclosed where required by law, court order or to protect our legal rights.

International transfers and safeguards

Some processors may be located outside the UK. In such cases we rely on UK adequacy regulations or appropriate safeguards including standard contractual clauses approved by the Information Commissioner’s Office to protect your data.

Retention periods and criteria

Contact form data is retained for up to two years after the last correspondence unless a longer period is required for contractual or legal reasons. Technical logs are kept for a maximum of twelve months. Retention periods are reviewed regularly against business needs and legal obligations.

Security and data-minimisation practices

We implement appropriate technical and organisational measures including encryption in transit, access controls and regular security reviews. We collect only the data necessary for the stated purposes and do not make absolute guarantees regarding security.

Your data subject rights and how to exercise them

You have rights of access, rectification, erasure, restriction, portability and objection. To exercise these rights please contact us at [email protected] or 07575 701535. We will respond within one month in most cases.

Withdrawing consent and objecting to direct marketing or profiling

Where processing is based on consent you may withdraw it at any time by contacting us. You may also object to direct marketing at any time and we will cease such processing without undue delay.

Right to complain to the supervisory authority

If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner’s Office at ico.org.uk or by post to their offices.

Children and age restrictions

Our website and services are directed at professional users in the broadcasting industry. We do not knowingly collect personal data from children under 18 and will delete any such data discovered.

Automated decision-making and profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects for individuals.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page with the last updated date displayed at the top.